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Achieving Quality Improvement: A Practical Guide
Caulcutt, R.1995
Quality Improvement in the Context of Total Quality Management (TQM) First Visit to Lubrichem: Process Capability and Customer Requirements Second Visit to Lubrichem: Use of Statistical Process Control Charts with Processes that Yield One-at-a-Time Data First Visit to Lancan: Use of Control Charts with Low Value Items and the Shortcomings of Standard Methods Second Visit to Lancan: Control and Imprement of Multihead Processes and Use of Control Charts with Short Production Runs The Usum Chart: A Technique for Detecting Change Developing a Learning Culture in Which Process Improvement Can Flourish Third Visit to Lubrichem: Clarifying Confusion Surrounding SPC and SQC Other Tools for Quality Improvement Visit to Midshire Water: Precision of Test Methods and Ways to Reduce Testing Error and Other Variability Visit to Champfield Engineering: Use of Planned Experiments to Improve the Welding Process Summary of Advice
Chapman & Hall/CRC - TAYLOR & FRANCIS &SISBN: 0412559307   PGS: 240List: 167.95     YOUR PRICE: 159.55
Advanced Quality Function Deployment
Franceschini, Fiorenzo2001
Quality and Innovation: A Conceptual Model of their Interaction Introduction Quality and Innovation Lean and Integrated System Conclusion Tools and Supporting Techniques for Design Quality Introduction Design and Supporting Tools Conclusions Quality Function Deployment (QFD) Introduction Interest Aroused by QFD The QFD Approach The Stages of Development The House of Quality The Organizational Structure Benefits Obtainable from QFD Usage Applying QFD Introduction The Customer Creating the Relationship Matrix Expected Quality Deployment Technical Comparison Correlations Among Characteristics The Supporting Tool of QFD Introduction Assigning Levels of Importance to Customer Requirements Prioritizing the Technical Characteristics Normalizing the Coefficients of the Relationship Matrix QFD and Value Analysis Conclusions Selecting a Product's Technical Features Inroduction Problem Formulation The Product-Pencil Example Discussion of the Results and Observations APPENDIX - Qbench Algorithm The Prioritization of Technical/Engineering Design Characteristics Introduction The Conversion if Relationship Matrix Coefficients QFD and Multiple Criteria Decision Aid The IDRR Algorithm for the Prioritization of Product's Technical Design Requirements Introduction The Ranking of Technical Design Characteristics The Algorithm IDRR (Interactive Design Requirements Ranking) An Example of Application Discussion and Observations Conclusions How to Improve the Use of QFD Introduction House of Quality Supporting Tools An Application Example Comments and Observations Conclusions Setting up Sizable Projects: The Constraints of Quality Introduction The "Traditional" Set Up of Designs The Design of a PLC Using QFD QFD Developments Designing and Measuring Quality in the Service Sector Introduction Particular Characteristics of the Service Sector The Quality Status of Art in Services A Conceptual Model of Service Quality The Service Quality Determinants The "Qualitometro" Method APPENDIX - the Qualitometro form Conclusions An Application of Quality Function Deployment to Industrial Training Courses Introduction Different Customers with Different Needs Customer Satisfaction Analysis Demanded Quality Chart Service Characteristics Chart Prioritization of Service Quality Characteristics Some Results Final Considerations about Case Study
CRC - TAYLOR & FRANCISHISBN: 1574443216   PGS: 208List: 109.95     YOUR PRICE: 104.45
Applications of Quality Control to the Service Industry:
A C. Rosander1985
Service Industry Applications Banking Insurance Federal Government State and Local Governments Health Services Statistics Empirical Distributors Theoretical Distributions Sampling, Sample Designs, and Sample Sizes Relationship Analysis Tests and Experiments Techniques Quality: Its Nature, Measurement, and Attainment Exploratory Control by Time Plots Control by Shewhartial Charts Control by Lot Sampling Detection Sampling Appendix Selected Annotated Bibliography of Books and Pamphlets
MARCEL DEKKER - TAYLOR & FRANCIS & FRANCHISBN: 0824774663   PGS: 437List: 125.95     YOUR PRICE: 119.65
Applying TQM to Product Design and Development:
Marvin A. Moss1995
Part 1 Total quality management: introduction; what is TQM?; TQM's Japanese-American heritage; defining and measuring total quality; once again, what is TQM?; what does TQM methodology consist of?; standards for TQM implementation programmes; quality in manufacturing; managing processes and procedures for quality improvement; implementing the management of total quality; the coming of the knowledge of revolution. Part 2 Total quality in the engineering of tangible products: the product realization continuum; product design as system integration; concurrent engineering; application-specific qualities inherent in the design; generic qualities inherent in the design; the Taguchi method; impact of design on manufacturing quality; pricing the benefits of design quality improvement; managing the procurement of design quality. Part 3 Practical application of reliability, maintainability and availability: introduction to RMA; reliability; maintainability; availability; system failure analysis; preventive maintenance analysis; corrective maintenance analysis; maintenance planning; fundamentals of reliability/availability analysis; RMA analysis of complex systems.
MARCEL DEKKER - TAYLOR & FRANCIS & FRANCHISBN: 0824796772   PGS: 486List: 199.95     YOUR PRICE: 189.95
BENCHMARKING WORKING
Bendell, Boulter, & Gatford1997
Contents: What Are You Trying to Achieve with Benchmarking?; Planning a Benchmarking Project; Keeping an Eye on the Legal Issues; Internal Investigation; Process Mapping; External Investigation; Databases; Benchmarking Visits; Benchmarking Partnerships & Benchmarking Networks; Evaluation & Implementation; Planning to Implement Benchmarking in Your Organization; Relationship with Other Approaches.
NATIONAL BOOK NETWORKSISBN: 0273626353   PGS: 216List: 25.00     YOUR PRICE: 23.75
Business Process Improvement Workbook: Documentation, Analysis, Design, and Management of Business Process Improvement, 1st Ed.
Harrington1997
Introduction.; Documentation of Administrative Business Processes.; Analyzing Administrative Business Processes.; The Design of Administrative Business Processes.; Project Structures.; Managing the Admnistrative Business Organization. ,
McGraw-HillHISBN: 0070267790   PGS: 314List: 41.95     YOUR PRICE: 39.85
Business Process Improvement: The Breakthrough Strategy for Total Quality, Productivity, and Competitiveness, 1st Ed.
Harrington1991
Why Focus on Business Processes? Setting the Stage for Business Process Improvement.; Organizing for Process Improvement.; Flowcharting: Drawing a Process Picture.; Understanding the Process Characteristics.; Streamlining the Process.; Measurements, Feedback, and Action (Load, Aim, and Fire).; Process Qualification.; Benchmarking Process.; The Beginning.; Appendix: Interview Guidelines. ,
McGraw-HillHISBN: 0070267685   PGS: 274List: 32.95     YOUR PRICE: 31.30
Choosing a Quality Control System
Hubbard, Merton R.1998
Introduction Quality Training · Quality Definitions · Differing Company Goals · Buzz Words · Growth and Availability of Training · People Problems · Suggested Solutions Implementing Quality · Management Policies · People · Employee Suggestions and Rewards · Introducing New Quality Control Techniques · Dealing with management · Continuous Quality Improvement Quality and Process Solutions-Engineering Method · Engineering, Intuition, Experience-Examples Quality and Process Solutions-Non-Statistical Methods · Circles, Teams, Committees-Selection and Training · Behavior, Brainstorming, PDCA · Charts: Flow, Cause/Effect, Pareto, Scatter · Examples of Team Successes, Failures · A Team with a Long History Computerized Quality Solutions and Risks-Statistical Methods · Programs for Control (Product, Process) · Programs for Calculating and Graphing · Specialized quality Programs · The Seven Basic Tools · Risks · Benefits Making the Right Choice · Quality Control Models · Installation Phases
CRC - TAYLOR & FRANCISHISBN: 1566766877   PGS: 209List: 146.95     YOUR PRICE: 139.60
Continual Improvement in GovernmentTools and Methods
Koehler; Jerry W.1996
Introduction Benchmarking Brainstorming Cause and Effect Diagrams Check Sheets Control Charts Customer Surveys Deming Cycle (Plan, Do, Check, Act) Flowcharts Force Field Analysis Histograms Introducing Change Management Presentations Milestone Charts Nominal Group Technique Pareto Charts Pie Charts Priority Selection Worksheets Run Charts Scatter Diagrams Solutions Strategies Time Management World Wide Web
SLP - CRC - TAYLOR & FRANCISSISBN: 1574440179   PGS: 160List: 113.95     YOUR PRICE: 108.25
Creating Quality in the Classroom
Arcaro; Jerry 1995
Chapter 1: Nurturing Total Quality in the Classroom Just Getting By Change Chapter 2: Beginning the Process The Decision The Beginning Chapter 3: TQM/DSE Quality-What Is It? The Galileo Quality Institute Approach Problems Facing Education The Quality Solution Chapter 4: The Classroom The Learning/Student-Centered Classroom Curriculum Issues Evaluation Discipline Issues Inclusion Chapter 5: The Teacher Personal Change Personal Attitude Essential Knowledge Lesson Planning Learning Styles Teaming Conflict Resolution Ways to Deal with Conflict Problem-Solving Steps Debriefing and Documentation Reflection Parental Involvement Collegiality Chapter 6: Lesson Planning Vision/Mission Statement Student Profiles Curriculum Development Daily Lesson Plan Formats Sample Units Chapter 7: Tools and Techniques Plan-Do-Check-Act Vision and Mission Statements Brainstorming Critical Success Factors Ishikawa/Fishbone Diagram (Cause and Effect) Benchmarking Force Field Analysis Affinity Diagram Flow Charting Pareto/Histogram Diagram Process Modeling Quality Functional Deployment Matrix Definitions Chapter 8: Students Roles and Responsibilities Goal Setting Involving Students in Decision Making Chapter 9: A Final Word My Experience Index
ST. LUCIE - CRC - TAYLOR & FRANCIS & FRASISBN: 1884015573   PGS: 152List: 113.95     YOUR PRICE: 108.25
Defect Prevention: Use of Simple Statistical Tools
V. E. Kane1989
Basic Concepts of Process Control Defect Prevention Concepts Process Definition and Measurement Problems Control Charts Problems Control Chart Sampling Concepts and Applications Problems Histograms Problems Interpretation of Control Charts Problems Process Capability Problems Simple Problem Analysis Tools Check Sheets Pareto Diagrams Problems Stratification and Graphs Problems Comparision Methods Problems Scatter Plots Problems Cause-and-Effect Diagrams and Problem Solving Defect Prevention System Building a Defect Prevention System Selected Bibliography Appendix I: Gage Evaluation Appendix II: Geometric Dimensioning and Tolerancing Appendix III: Tables
MARCEL DEKKER - TAYLOR & FRANCIS & FRANCHISBN: 0824778871   PGS: 729List: 119.95     YOUR PRICE: 113.95
Deming The Way We Knew Him
Voehl; Frank 1995
Section One: The Cornerstones Chapter 1: Adopt the New Philosophy A Journalist Remembers Dr. Deming (Mary Walton) Chapter 2: Institute Leadership W. Edwards Deming: Personal Remembrances of Leadership (Carole Schwinn and Dave Schwinn) Chapter 3: Improve Constantly the System By His Works Shall Ye Know Him (Myron Tribus) Chapter 4: Institute Vigorous Training and Retraining My First Quality Guru: Dr. W. Edwards Deming (May Lum Gould) Bringing the Deming Philosophy Home (Jay Gould) Chapter 5: Institute Modern Methods of Training, Education and Self-Improvement Dr. Deming: Holder of the Keys to Excellence (Nancy Mann) Section Two: The Steppingstones Chapter 6: Create Constancy of Purpose "Hello, Ernie," and My Day Was Made (Ernest Kurnow) Chapter 7: End Price Tag Awards The Return of the Herald Angel (Homer Sarasohn) Chapter 8: Eliminate Numerical Quotas and Work Standards Thanks for the Michi (Howard Gitlow) Chapter 9: Cease Dependence Upon Mass Inspection A Tribute to W. Edwards Deming (Gerald Glasser) Remembrances from the Czech Republic (Hana Tomasek) Section Three: The Milestones Chapter 10: Break Down Barriers Between Departments and Organizations The Philadelphia Story: W. E. Deming Remembered (Mary Ann Gould) A Garden of Memories of Dr. W. Edwards Deming (Maureen Glassman) Chapter 11: Drive Out Fear On Quality Management, Dr. Deming, and Candles: The Last Graduate Student Remembers Her Mentor (Lisa McNary) Chapter 12: Eliminate Slogans, Targets, and Prizes The Deming Prize (Frank Voehl) Chapter 13: Remove Barriers to Pride of Workmanship The Changing of a Career: How Dr. W. Edwards Deming Changed My Life (Louis Schultz) Chapter 14: Involve Everyone in the Transformation Requiem for a Heavyweight: Homily Delivered at the Requiem for W. Edwards Deming (Reverend Father August Peters, Jr.) Epilogue The Seven Deadly Diseases (Frank Voehl) Index
ST. LUCIE - CRC - TAYLOR & FRANCIS & FRAHISBN: 1884015549   PGS: 192List: 125.95     YOUR PRICE: 119.65
Engineer's Cost Handbook, Tools for Managing Project Costs
Richard E. Westney1997
Estimating project costs: the estimating process; estimating methodology; estimating engineering costs; estimating engineered equipment costs; estimating bulk material costs; estimating construction labour and indirect costs; productivity analysis; cashflow analysis; estimating the cost of escalation; location factor analysis; estimating the cost environmental restoration. Evaluating risk and return: risk and contingency analysis; profitability analysis; investment decision making. Controlling project costs: cost control systems; controlling engineering costs; controlling the cost of engineered equipment; controlling the cost of materials; applying the principles of value engineering; controlling the cost of construction labour; controlling the cost of quality; controlling the cost of safety; controlling the cost of shipping; avoiding claims.
MARCEL DEKKER - TAYLOR & FRANCIS & FRANCHISBN: 0824797965   PGS: 768List: 209.95     YOUR PRICE: 199.45
Engineering Documentation Control Practices & Procedures
Ray E. Monahan1995
Configuration planning; ingredients for a configuration management (engineering documentation control) system; configuration identification; engineering documentation release; configuration and change control philosophy; engineering change control forms; interchangeability; analyzing a proposed engineering change; change processing system requirements and procedure; a field change system; the change organization; configuration status accounting; automating a CM system or documentation system; guidelines for the transition to a configuration; how and where to start creating or revitalizing a company's engineering documentation control system; the future of configuration management in the private sector; overall summary.
MARCEL DEKKER - TAYLOR & FRANCIS & FRANCHISBN: 0824795741   PGS: 208List: 157.95     YOUR PRICE: 150.05
Ensuring Software Reliability
A. M. Neufelder1992
Explains how software reliability can be applied to software programs of all sizes, functions and languages, and businesses. This text provides real-life examples from industries such as defence engineering, and finance. It is aimed at software and quality assurance engineers and graduate students.
MARCEL DEKKER - TAYLOR & FRANCIS & FRANCHISBN: 0824787625   PGS: 264List: 125.95     YOUR PRICE: 119.65
Executive Guide to Implementing Quality Systems
Mears; Peter Voehl; Frank 1995
Leadership and Continuous Quality Improvement (CQI) Introduction to Leadership Exercise 1: Profile of a Leader Exercise 2: CEO's Role Exercise 3: Facilitator's Role Creating a Sense of Urgency Exercise 4: Creating a Sense of Urgency Establishing Direction Exercise 5: AT&T's Vision Exercise 6: The Reporter Exercise 7: The Pesky Reporter Supporting Strategies and Guiding Principles Exercise 8: Developing Objectives and Strategies Overview of Successful Quality Councils Standardized Inputs Exercise 9: It's a Good Idea, Just Do It Roles of a Successful Quality Council Personal Commitment Exercise 10: Strategies for Personal Commitment Sponsoring Teams and Providing Resources Exercise 11: Strategies for Sponsoring Teams and Providing Resources Exercise 12: Coaching and Communicating Exercise 13: Quality Indicators Exercise 14: Tackling Quality Problems Personal Quality Checklist Exercise 15: Your Own Quality Improvement Checklist Recognition and Rewards Exercise 16: Developing a Recognition and Rewards Program Reporting and Evaluating Quality Results Exercise 17: Reporting Key Quality Factors Performance Evaluations: Overview Exercise 18: Task-based Performance Evaluations Exercise 19: Employee Performance Evaluations Factors in Executive Performance Exercise 20: Executive Performance Evaluations Empowerment, Engagement, and Encouragement Exercise 21: Building an Empowerment Strategy Exercise 22: Empowerment Application Exercise 23: It Wasn't My Fault, Officer Understanding the Consumer Internal and External Customers Exercise 24: Involving Support Departments Implementing a Consumer-Focused Measuring System Survey Development Exercise 25: Creating Your Measurement System Strategy Exercise 26: Your Perception of Quality Exercise 27: Measuring Perceptions Defining Consumer Quality A Model for Improving Quality Exercise 28; Defining Consumer Quality Improving Services Types of Service Gaps Service Improvement Ideas Exercise 29: Developing CQI for Service Departments Exercise 30: Closing Service Gaps Exercise 31: No, That's Not True Exercise 32: The Dreamer Quality Systems: ISO and Baldrige Using the Baldrige Criteria Exercise 33: The Baldrige Consultant Exercise 34: Can We Use Any of the Baldrige Criteria? What Are the ISO Standards? ISO and CQI ISO Registration Who Does What In ISO? Do We Need ISO? Index
ST. LUCIE - CRC - TAYLOR & FRANCIS & FRASISBN: 1884015530   PGS: 232List: 109.95     YOUR PRICE: 104.45
FAILURE MODE AND EFFECT ANALYSIS: From Theory to Execution
Stamatis, D.H.1995
Contents: Legal Approach to Liability; FMEA - General Overview; Language of the FMEA; Teams & Team Mechanics of FMEA; System FMEA; Design FMEA; Process FMEA; Service FMEA; FMEA & the Electromechanical Industry; FMEA & Computers - Hardware & Software; FMEA & the Semiconductor Industry; FMEA & ISO 9000; FMEA & Medical Device Industry.
ASQC QUALITYHISBN: 087389300X   PGS: 494List: 77.00     YOUR PRICE: 73.15
Financially Focused QualityTQM in the 21st Century
Cappels; Thomas1999
Preface Quality Management for Performance Excellence Quality Becomes Big Business The Business of Quality Evolution of the Corporate World Financially Focused Quality Employee Involvement in Quality Management Introduction Human Resources Employee Benefits Employee Participation Total Quality Management Total Quality Service Empowerment and Ownership Employee Suggestion Systems Cost-Reduction or Avoidance Programs Continuous Quality Improvement Process Management Participative Management and Team Building Quality Circles Task Force Teams Natural Work Teams Process Improvement Teams Effective Meetings Brainstorming Summary Managerial Strategies for Quality Management Introduction Total Improvement Management Manufacturing Resource Planning Just in Time Manufacturing Vision Statements Mission Statements Benchmarking/Best Practices Training Quality Management Systems Standardization ISO: ISO 9000 and ISO 1400 External Customer Focus Customer Feedback Expensive Products and Expensive Feedback Inexpensive Products and Customer Feedback Service Industry Feedback and Questionnaires Measurement Process Summary Quality Control Introduction Dr. W. Edwards Deming Process Quality Control and Statistical Analysis Diminishing Returns of Quality Control Measures Quality Control Definitions and Goals Quality Assurance Organization Closed Loop Corrective Action Quality Assurance and the Product Life Cycle Cycle of Quality Activities Quality Assurance Functions Completing the Cycle of Quality Activities: Finance Avoiding Product Liability: Design and Development Introduction Product Safety Basic Conditions of a Product Liability Case Manufacturing Defects Product Assurance Versus Product Liability Evolution of Quality Assurance Systematic Approach to Quality and Safety Assurance Product Design - The Beginning Vendor Materials Control Summary Avoiding Product Liability: Manufacture and Use Introduction Inspection and Test of Vendor Components Inspection and Test in Manufacturing Measurement Industrial Quality Assurance Quality Assurance Through Statistics and Sampling Consumerism Management Resources to Assure Quality Summary Financial Administration Introduction to Financially Focused Quality Adult Education Cycle of Financial Activities Financial Concepts Time-Keeping, Timecards, and Cost Segregation Forecasting Personnel Contracting Modes (Fixed Price/Cost Reimbursable) Rates Per Direct Labor Hour Financial Administration Financial Operations Summary Timecards Teaching Financially Focused Quality and Financial Concepts Financially Focused Quality: Identifying Opportunities Introduction Financially Focused Quality Overview Failure or Opportunity Identification Failure Notice Process Improvement Recommendation Summary Financially Focused Quality: Process Improvement Coordination and Decision Making Introduction Process Improvement Coordination When Corrective Action is not Required Time Requirements Coordination Process Failure Analysts Process Improvement Analysis Meeting Process Improvement Analysis of Cost Process Improvement Follow-Up Plan Process Improvement Closure Notice Financial Administration Product Support Summary Case Studies Manufacturing: Penguin in a Helmet Software Engineering: Litton Training Test Equipment Failure: Lockheed Martin Hotel Industry: Tiara Plaza Hotel Restaurant: Purple Sky Advertising: DSW, Inc. Labor Unions: Security Local Other B.F. Skinner Maslow Glossary Index Summary
SLP - CRC - TAYLOR & FRANCISHISBN: 1574442481   PGS: 312List: 81.95     YOUR PRICE: 77.85
Focused Quality Managing for Results
Murphy; Paul 1994
TABLE OF - PART I: MANAGING THE VITAL FEW 1 Why Focused Quality Management? Where TQM Falls Short The Way It Is A Maze of Frustration The Way It Should Be PART II: FOCUSED QUALITY MANAGEMENT: A FRAMEWORK FOR SUCCESS 2 Prepare: Laying the Foundation Organize a Quality Leadership Team Envision the Organization Assess the Organization The Process Assessment 3 Plan: Focusing Process Improvements 4 Deploy: Making Process Improvements Happen Charter the Improvement Teams Improve the Process Test the Improvements 5 Deploy: Making Organizational Improvements Happen Training: A Mind Is a Terrible Thing to Waste Reward and Recognition: Credit Where Credit Is Due Measurement: If You Can't Measure It, You Can't Manage It 100 Communication: The Message Is the Medium 102 In Conclusion 104 6 Transition: Making It Stick Introduction Applying Advanced Tools and Techniques Employee Empowerment Toward Process Empowerment Alignment and Reassessment PART III: LEADING THE CHANGE 7 Leading the Charge Leadership Commitment and Vision Individual Resistance and Skills Development Incentives Resources Action Planning 8 Is the Organization Ready? Does the Organization Have a Vision? Have the Mission and Values of the Organization Been Developed and Clearly Communicated? Has an Organizational Assessment Been Done? Have Strategic Business Goals Been Identified? Have the Key Business Processes Been Identified? How Do Key Business Processes Affect Critical Success Factors? Have the Capability Gaps Been Identified? Do Employees Want to Do a Good Job? Do They Have What They Need to Do So? Is Quality Rewarded? Is the Organization Focused? Is the Organization Ready? 9 When Things Go Wrong The Whole Is Greater than the Sum of the Parts Has the Vision Been Communicated? Do Employees Have All the Skills They Need? Have People Been Given Incentives to Succeed? Do People Have Adequate Resources? Has the Organization Planned for Success? Are You Focused to Succeed? APPENDICES A Quick Quality Survey B Critical Success Factor/Key Process Matrix C Evolution of Quality Management Nineteenth-Century Industrialism Twentieth-Century Humanism The Emergence of TQM INDEX
ST. LUCIE - CRC - TAYLOR & FRANCIS & FRAHISBN: 1884015182   PGS: 208List: 125.95     YOUR PRICE: 119.65
Getting it RightAvoiding the High Cost of Wrong Decisions
Sawyer; Deborah C.1998
Introduction: Why Business Has to Improve the Quality of its Decisions The Coming Crisis in Decision-Making The Knowledge Economy: How the Importance of Decision Making Will Increase Introduction Brains as Capital: One Half of the Equation The Other Half: The Right Information at the Right Time How Mistakes Occur: The Seven Deadly Sins of Decision-Making Introduction We Already Have All the Answers Asking the Wrong Questions Old Demon Ego Flying By the Seat of Your Pants Saves Money- Doesn't It? All Aboard the Bandwagon: If it Works for Them, It'll Work for Us Hear No Evil Hurry Up and Wait: No Decision Can be the Same as a Bad Decision Information: The Key to Better Decisions Introduction Just What do We Mean by "Information?" And Where and How do We Find It? How Do You Get Started? How do You Know When You Have Enough Information? What to Do When You Don't Have Enough How to Evaluate What You Have Case by Case: The Anatomy of Everyday Business Decisions Introduction Should We Buy This Company? Or Shall We Sell a Division? Is This a Market to Enter? Should We Stay or Should We Go? Market Exits Need Research, Too Me-Too Buying Sprees: What Do We Really Need? Who Should We Sell To: And What Can We Do About "The Ones That Got Away?" Diversify or Die? Or is There a Third Option? Who Do We Compete Against? And Can We Compete Against Them? But Will They Buy? Decisions About New Product Launches Protecting Your Career With the Right Decisions Introduction Better Information Equals Better Decisions Do Your Homework-Then Act He or She Who Hesitates-Too Much-Loses Their Job Can You Ever Safely Make a Decision With Little or No Information? Conclusion-Excellence in Decision- Making-The 21st Century Imperative
SLP - CRC - TAYLOR & FRANCISHISBN: 1574442287   PGS: 240List: 67.95     YOUR PRICE: 64.55
Guide to Preparing the Corporate Quality Manual:
Bernard Froman1997
General principles: the concepts of quality management and quality assurance; the quality manual within the series of quality systems documents; principles for writing a quality manual. Contents of a quality manual: introductory pages and annexed documents; top management responsibilities; the quality system; document control; quality planning; quality in design; quality in purchasing; production (or process) quality; control of noncomformities; quality evaluation; quality costs; training; quality improvement.
MARCEL DEKKER - TAYLOR & FRANCIS & FRANCHISBN: 0824700902   PGS: 283List: 81.95     YOUR PRICE: 77.85
Guidelines for Laboratory Quality Auditing
D. C. Singer; R. P. Upton1992
The Need for Quality Control and Quality Assurance in a Laboratory The Regulated Industries Goals of a Laboratory Quality Audit Working Knowledge and Audit Documents Parameters for Evaluation Laboratory Instrumentation: Calibration and Preventative Maintenance Closing Conference, Final Report, and Follow-Up Frequency of Audit Epilog Appendixes Comparison of Domestic Laboratory Standards (FDA, EPA, HCFA) Sample Document for Use in Performing a Laboratory Quality Audit The OECD Principles of Good Laboratory Practice EPA Rules for Environmental Laboratories (State of Illinois Rules and Regulations) Federal Register (FDA): Good Laboratory Practice Regulations for Nonclinical Laboratory Studies Proposed Revision of the Clinical Laboratory Regulations for Medicare, Medicaid, and Clinical Laboratories Improvement Act of 1967 Programs (HCFA)
MARCEL DEKKER - TAYLOR & FRANCIS & FRANCHISBN: 0824787846   PGS: 432List: 109.95     YOUR PRICE: 104.45
Handbook of Experimental Methods for Process Improvement
Drain; David .C.1997
Introduction to Experimental Design Analysis of Variance Blocking Factorial Designs Screening Designs Optimization Methods
CRC - TAYLOR & FRANCISHISBN: 0412127016   PGS: 448List: 152.95     YOUR PRICE: 145.30
How to Achieve ISO 9000 Registration Economically and Efficiently:
Gurmeet Naroola; R. MacConnell1996
TAP - the philosophy; the must knows; what you have to have; jump start; training, analysis and planning (TAP); registrar selection; measuremens; quality system documentation; life after registration.
MARCEL DEKKER - TAYLOR & FRANCIS & FRANCHISBN: 0824797582   PGS: 264List: 109.95     YOUR PRICE: 104.45
Implementing Concurrent Engineering in Small Companies
Susan Skalak2002
Presenting a systematic approach to concurrent engineering (CE), this reference accommodates the small corporation's quest to incorporate better design management practices. The author provides an easy-to-follow methodology that eliminates the need for costly consultants and promotes environmentally friendly solutions and introduces three main design models to aid in new, evolutionary, and incremental product design. She examines how the adoption of CE practices improves overall performance. Topics include: engineering specifications for product parameters, conceptual and embodiment design, vendor selection and approval, prototyping, line and equipment installation, and more.
MARCEL DEKKER - TAYLOR & FRANCIS & FRANCHISBN: 0824707621   PGS: 328List: 139.95     YOUR PRICE: 132.95
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In stock items ship IMMEDIATELY.
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