Day 31: Storage 1 A+ 220-701 Exam Objective 1 Key Points 1 Storage Devices 1 Hard Drives 1 Floppy Drives 1 Solid-State HDD and NVRAM 2 Tape Drives 2 CD, DVD, and BD Drives 2 Network Drives 3 Interfaces and Cables 3 Homework 4 Funwork 4 Study Resources 4 Day 30: Motherboards, Adapter Cards, Memory Slots, and Power Supplies 5 A+ 220-701 Exam Objectives 5 Key Points 5 Motherboards 5 Adapter Card Interfaces 7 Memory Slots 9 Power Supplies 9 RAID Adapters 11 Homework 11 Funwork 12 Study Resources 12 Day 29: Processors and Cooling 13 A+ 220-701 Exam Objectives 13 Key Points 13 Central Processing Unit 13 RISC and CISC 15 00_9781587132605_fm.qxd 8/29/11 4:07 PM Page x Processors 15 System Resources 16 Cooling Systems 17 Homework 18 Funwork 18 Study Resources 19 Day 28: Memory 21 A+ 220-701 Exam Objective 21 Key Points 21 Memory 21 RAM 21 Speed 22 Virtual RAM 23 ROM 23 EEPROM 23 NVRAM 23 Memory Slots 23 Homework 24 Funwork 24 Study Resources 25 Day 27: Displays, Peripherals, and Adapters 27 A+ 220-701 Exam Objectives 27 Key Points 27 Resolutions 27 Peripheral and Input Devices 28 Mouse and Touchpad 28 Keyboard 28 Adapter Cards 28 PCI and PCIe Cards 29 AGP Cards 29 Sound Cards 29 TV Tuner Cards 29 Capture Cards 29 NIC and Modem Cards 30 Ports 30 USB Ports 30 PS/2 Ports 31 Serial Ports 31 Parallel Ports 31 Display Adapter Ports 32 Cables 32 Audio Cables 33 FireWire Cables 33 Network Cables 33 SCSI Cables 33 Homework 34 Funwork 34 Study Resources 34 Day 26: Operating Systems Comparisons and User Interfaces 35 A+ 220-701 Exam Objective 35 Key Points 35 Operating Systems and the Layered PC Model 35 Desktop Operating Systems 36 Apple OS X 36 Microsoft Windows 36 Linux 37 OS System Requirements 38 Network Operating Systems 39 The “Multi” Terms 40 GUI Versus CLI 40 Command-Line Syntax 40 Command Prompt Commands 41 Users and Permissions 43 Homework 43 Funwork 43 Study Resources 44 Day 25: Operating System Installation and Booting 45 A+ 220-701 Exam Objectives 45 The Windows User Interface 45 GUI Utilities 45 Windows 7 Libraries 45 My Computer 46 Control Panel 46 Command-Line Utilities 46 Ping 47 Telnet 47 Ipconfig 47 Run-Line Utilities 48 MSConfig 48 MSInfo32 49 Dxdiag 49 Regedit 49 Operating System Installation 50 Hardware Compatibility List 50 Preparing the HDD for an OS Installation 50 Partitioning 50 Formatting 51 Windows Boot Process 51 Clean Operating System Install 52 Boot Modes 52 Logical Memory 53 Windows Boot Options 53 Safe Mode 53 Boot to a Restore Point 53 Recovery Options 54 Automated System Recovery 54 Emergency Repair Disk 54 Recovery Console 55 Homework 55 Funwork 55 Study Resources 56 Day 24: Laptops and Printers 57 A+ 220-701 Exam Objectives 57 Key Points 57 Expansion Devices 57 PCMCIA Cards and PCI Express Cards 57 Docking Stations 58 Laptops and Projectors 59 Communication Connections 59 Bluetooth Devices 59 Infrared Communications 60 Cellular WANs 60 Ethernet NICs 61 Modems 61 Power Settings and Electrical Input Devices 62 Autoswitching Power Supplies and Fixed-Input Power Supplies 62 Batteries 62 ACPI Levels 63 Input Devices 63 Digitizers 64 Function Keys 64 Pointing Devices 64 Printer Types 65 Laser Printers 65 Inkjet Printers 65 Thermal Printers 66 Impact Printers 66 Local Versus Network Printers 66 Printer Drivers (Compatibility) 67 Consumables 67 Homework 67 Funwork 67 Study Resources 67 Day 23: Basic Troubleshooting and Preventive Maintenance 69 A+ 220-701 Exam Objectives 69 Key Points 69 Troubleshooting 69 More on Troubleshooting 70 Memory Dumps 71 Homework 71 Funwork 71 Study Resources 72 Day 22: Troubleshooting Laptops and Printers 73 A+ 220-701 Exam Objectives 73 Key Points 73 Cleaning Laptops 73 Repairing Laptops 73 Common Laptop Problems and Solutions 73 Video Ports 74 Keyboards 75 Wireless Cards 75 A Lifeless Laptop? 75 Peripheral Problems? 75 No Video? 76 Woeful WiFi? 76 Common Printer Problems and Solutions 76 Managing Print Jobs 76 Homework 77 Funwork 77 Study Resources 78 Day 21: Networking Fundamentals 79 A+ 220-701 Exam Objective 79 Key Points 79 LANs, WANs, and WLANs 79 LANs 79 WANs 79 WLANs 79 OSI Model 80 Simplex, Multicasting, Half-Duplex, and Full-Duplex Communications 81 Network Addressing 81 MAC Addresses 81 IP Addresses 82 Subnets 82 A Class Act 82 Really Big Numbers 83 Network Topologies 83 Physical Topologies 83 Logical Topologies 83 Client/Server Networks and Peer-to-Peer Networks 84 Network Architectures 84 The Physical Layer of Ethernet 85 The Physical Layer of WiFi 85 Bluetooth 85 Homework 86 Funwork 86 Study Resources 87 Day 20: More Networking Fundamentals 89 A+ 220-701 Exam Objectives 89 Key Points 89 Network Protocols 89 Standards Organizations 90 Ports of Call 91 Wire Drill 91 Seeing the Light 92 File Sharing 92 Homework 92 Funwork 92 Study Resources 93 Day 19: Security 95 A+ 220-701 Exam Objectives 95 Key Points 95 Security Threats 95 WiFi Security 97 Antivirus, Spyware Removal, and Definition Updates 98 Firewalls 98 User Training and Password Policies 99 Troubleshooting Security 99 Homework 99 Funwork 99 Study Resources 100 Day 18: Scenario-Based Safety and Environmental Procedures 101 A+ 220-701 Exam Objective 101 Key Points 101 Hazards 101 Fire Safety 101 Material Safety Data Sheets 102 Tools 102 Electrostatic Discharge 103 Disposing of Computer Components 103 Homework 104 Funwork 104 Study Resources 104 Day 17: Scenario-Based Communication and Professionalism 105 A+ 220-701 Exam Objective 105 Key Points 105 Customer Support 105 Service Level Agreements 106 Professional Advice 106 Difficult Scenarios 106 A Geekspeak Translation Guide 107 Homework 108 Funwork 108 Study Resources 108 Day 16: Essentials 220-701 Exam Review Day 111 The Cheat Sheet Study Technique 111 Homework 111 Funwork 112 Day 15: Essentials 220-701 Exam Day 113 The Perfect Score 113 Before the Exam 113 During the Exam 113 RTDQ 113 The Most Important Test-Taking Tip 114 After the Exam 114 Day 14: Installing Storage Devices, Motherboards, and Power Supplies 115 A+ 220-702 Exam Objective 115 Key Points 115 Storage Devices 115 SATA Installation 115 PATA Installation 116 Floppy Drive Installation 116 Motherboards 116 Legacy Expansion Slots 117 Old-School D Plugs 117 Flashing the BIOS: A Closer Look 118 Power Supplies 118 Controller Cards 119 Installing a RAID Controller Card 119 Installing an eSATA Controller Card 119 Homework 120 Funwork 120 Study Resources 121 Day 13: Installing Processors, Memory, Adapter Cards, and Cooling Systems 123 A+ 220-702 Exam Objective 123 Key Points 123 Processors 123 Memory 124 Adapter Cards 124 Cooling Systems 125 Homework 125 Funwork 125 Study Resources 126 Day 12: Troubleshooting Storage Devices, Motherboards, and Power Supplies 127 A+ 220-702 Exam Objective 127 Key Points 127 Maintenance Toolkit 127 Safety First 128 Cleaning Solutions 128 Troubleshooting Storage Issues 128 Troubleshooting Motherboards 129 Testing Power Supplies 129 Homework 130 Funwork 130 Study Resources 130 Day 11: Troubleshooting Processors 131 A+ 220-702 Objective 131 Key Points 131 CPU Architecture 131 32-Bit Processing Versus 64-Bit Processing 131 CPUs and Legos 132 Sockets 132 Cache 132 RAM 132 Multicore CPUs 132 The Future of 64-Bit Processing 132 Front-Side Bus 133 Homework 133 Funwork 133 Study Resources 133 Day 10: Troubleshooting Memory, Monitors, Audio, Keyboards, and Cooling Systems 135 A+ 220-702 Exam Objective 135 Key Points 135 Troubleshooting Memory 135 Troubleshooting Monitors 135 Troubleshooting Audio 136 Troubleshooting Keyboards 137 Troubleshooting Cooling Systems 138 Homework 138 Funwork 138 Study Resources 139 Day 9: Scenario-Based Troubleshooting of Laptops, Printers, and Specialty Tools 141 A+ 220-702 Exam Objectives 141 Key Points 141 LCDs 141 |